Many people believe only car dealers can perform maintenance and repairs on new vehicles. Actually, the law says consumers can patronize any local repair shop or do the work themselves! This will not void a manufacturer’s warranty. This, per The Car Care Council.
Consumers are protected by the Magnuson-Moss Warranty Act. It is enforced by the Federal Trade Commission (FTC). It prohibits manufacturers from voiding warranties because of service done by non-dealers. According to the FTC, ‘It is illegal to deny warranty coverage because you had routine maintenance or repairs performed by someone else.’ Routine maintenance includes oil changes, tire rotations, belt replacements, fluid checks, flushes, brake pads, inspections and more.
“Many wonder if they will void their warranty if someone other than the dealer services their vehicle,” said Rich White, executive director, Car Care Council. Consumers can have routine repairs performed by any one, or do the work themselves, without affecting the warranty. It is also important to note that using aftermarket parts, which are often much more affordable and of comparable or even better quality, does not void the warranty either.
When using a non-dealer, independent, aftermarket shop to maintain your vehicle, the council strongly recommends keeping records and receipts. Of course, always adhere to scheduled maintenance requirements. Should a warranty claim arise, records will provide necessary proof for coverage.